You may need to register again

Our online account is being upgraded. If you bought your policy before 04/11/2024, you will need to create a new account to access your policy. Our system update is due to be completed by 06/12/2024, please register after that date. If you need access to your policy documents before 06/12/2024 please call us on 0800 294 7575. Register here

Having trouble signing in?

Sorry you're having problems signing into your online account. Here's a few things which might help:

  1. Your email address or password was typed incorrectly - please try entering these again
  2. Your previous account (most likely a CTF/JISA) was set up with a Username rather than an email address. We'll need to find your product and get your account set up with an email address - get started now
  3. You don't have an online account set up yet, or your existing product didn't have online account access - it only takes a few minutes to set up your online account